Download the Pondoland Times app for daily job alerts, vacancies, and opportunities in the Eastern Cape so you never miss out.
Many UIF applicants struggle to log into uFiling due to forgotten passwords, OTP issues, or profile lockouts. Here’s how to fix it.
Problem 1: Forgotten Password
Go to https://ufiling.labour.gov.za
Click:
“Forgot Password”
You will need:
-
ID number
-
Registered email
-
OTP verification
Create a new password and log in.
Problem 2: OTP Not Received
If you do not receive OTP:
-
Check if your phone number is correct on your profile
-
Check spam folder for email OTP
-
Ensure your SIM is active
If number changed:
You must update details via UIF call centre or labour office.
Problem 3: Account Locked
After multiple failed login attempts:
-
Wait 30 minutes before retrying
-
Use password reset option
If still locked:
Call UIF call centre: 0800 030 007
When to Visit a Labour Centre
You may need in-person help if:
-
Your ID number is not recognised
-
Your profile is linked to wrong contact details
-
You cannot verify identity
Bring:
-
ID copy
-
Proof of bank account
Safety Warning
Never share your uFiling login details with anyone. UIF services are free. Avoid scammers who charge “application fees.
GET IMPORTANT UPDATES FIRST
Stay informed with news on agriculture, funding opportunities and jobs — so you don’t miss chances that could improve your income and future.
