Capitec Business Unveils Major Overhaul to Enhance Banking Experience

In a bid to revolutionize the banking experience for its clients, Capitec Business has recently undergone a significant transformation, leaving behind its Mercantile Bank roots. The rebranding effort, led by the commitment to simplifying banking services, comes with a suite of exciting developments aimed at providing enhanced services to its users.

The transition from Mercantile Bank to Capitec Business signifies a crucial milestone for the institution. The strategic move reflects a dedication to staying current with industry trends and a renewed promise to deliver improved services to its diverse clientele.

Capitec Business is proud to introduce a revamped online banking platform, a state-of-the-art app, and sleek Visa cards that signal the end of the Mercantile era. Crafted with the user in mind, these upgraded channels promise complete control over financial resources, offering accessibility and convenience. Impressively, more than 30,000 users have already explored the new online banking platform, while over 35,000 have adopted the features of the latest app.

In a bid to provide a world-class client experience, Capitec Business has successfully executed a substantial upgrade to its business banking systems. These improvements lay the groundwork for a smoother journey through secure and reliable services, ensuring clients can navigate their financial endeavors with confidence.

Despite economic challenges, Capitec Business has reported robust growth in its half-year financial results. The institution has witnessed a significant expansion of its active client base, with a record number of SMEs opting to join its ranks. Notably, in October alone, Capitec Business opened a staggering 5,100 new business accounts and disbursed a record-breaking R850 million in new loans, aiming to make credit more accessible for SMEs.

Recognizing the dynamic nature of the business world, Capitec Business is actively seeking feedback on how to better support its clients. In the near future, clients can anticipate the added safety and convenience of signing in with biometrics or a remote PIN, as well as the seamless approval of transactions through the mobile app.

As Capitec Business embarks on this exciting journey of transformation, Karl, the Executive of Business Banking, expresses gratitude to clients for choosing Capitec Business as their financial partner. With a steadfast commitment to prioritizing clients, Capitec Business eagerly anticipates collaborating to propel businesses to even greater heights. Clients are thanked for being an integral part of this shared success story.

This groundbreaking overhaul positions Capitec Business as a forward-thinking institution committed to meeting the evolving needs of its clientele.