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SASSA has warned that social grant beneficiaries who fail to respond to official review requests within 90 days risk having their grants suspended or lapsed.

What is happening?

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The South African Social Security Agency (SASSA), through the Department of Social Development, has issued a public reminder about ongoing social grant reviews.

According to the official infographics shared on social media, beneficiaries who do not respond to review requests within 90 days are at risk of their social grants being lapsed.

The department says these reviews form part of routine processes required by law and are aimed at safeguarding the social grants system.

Why it matters to you

If you receive a social grant and ignore or miss a review request, your payment may be suspended or stopped.

In addition, SASSA data shared in the infographics shows that tens of thousands of grants have already been suspended due to failure to complete required reviews.

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This means beneficiaries must stay alert to official communication and act within the required timeframes.

What you need to know about SASSA grant reviews

Based on the infographics, SASSA outlines the following key points:

  • Reviews must be completed within 90 days of a request.
  • Failure to respond places a grant at risk of lapsing.
  • Beneficiaries are responsible for keeping their information up to date.
  • Reviews are legally required to confirm continued eligibility.

Key review facts shared by SASSA

Review information What SASSA says
Review deadline Within 90 days
Planned annual reviews 420,000
Beneficiaries notified so far Over 400,000
Grants reviewed 240,000
Grants suspended About 70,000

Your responsibility as a beneficiary

SASSA states that it is the responsibility of the client to inform the agency of any changes in:

  • Personal details
  • Financial circumstances

This includes changes that may affect eligibility, such as income or employment status.

Why SASSA conducts reviews

According to the infographics, reviews are conducted to:

  • Safeguard the social grants system
  • Ensure grants are paid only to eligible beneficiaries
  • Comply with legal requirements

SASSA also confirms that it works with other institutions to verify information.

Which institutions SASSA works with

SASSA says it collaborates with the following entities to check beneficiary details:

  • Credit bureaus
  • SARS
  • NSFAS
  • Other relevant institutions

These checks focus on identity, income, and employment status.

Future plans for grant reviews

The infographics indicate that SASSA plans to make the grant review process available through self-service platforms in the future.

The stated aim is to improve:

  • Accessibility
  • Efficiency
  • Convenience for beneficiaries

No launch dates or platforms are specified.

What you should do next

If you receive a review request from SASSA:

  • Respond within 90 days
  • Ensure your personal and financial details are correct
  • Use only official SASSA communication channels
  • Be cautious of scams using SASSA’s name

If you are unsure whether a message is legitimate, do not share personal information until it is verified.

Where to get official information

SASSA advises beneficiaries to rely only on official government communication.

Information in this article is based on official Department of Social Development and SASSA infographics and public posts.

📰 At Pondoland Times, all articles are reported and verified by human journalists. Technology may support us, but people remain at the heart of our news.
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