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Everything social grant beneficiaries need to know about the review process, required documents, and what happens if you miss it.
What is a social grant review?
A social grant review is a verification process conducted by the South African Social Security Agency (SASSA). It ensures that the beneficiary’s information is up to date and that they still meet the eligibility requirements to receive a social grant. Reviews help prevent fraud and overpayment.
Who must go for a review?
You must go for a review if:
- You didn’t declare your income during your grant application.
- Your financial situation or that of your spouse has changed.
- Your marital status has changed.
- You’ve received a review notice from SASSA.
How does the review process work?
- Notification: SASSA notifies you via SMS, post, or slip on your grant payment.
- Visit: You report to your nearest SASSA office or service point.
- Submit: You provide updated personal and financial documents.
- Verification: SASSA verifies the documents and updates your eligibility status.
What documents must I bring?
You must bring:
- Your ID document and your spouse’s ID (if applicable)
- Proof of income
- Letter of termination if unemployed
- 3 months’ bank statements (all accounts, including spouse’s)
- Children’s birth certificates
- Proof of residence
- Marriage certificate or affidavit (if single)
- Refugee documentation, if applicable
- Proof of ID application, if you don’t yet have an ID
- Other documents SASSA may request, like municipal rates accounts
Where do I do the review?
At your nearest SASSA office or designated service centre. SASSA may offer online reviews in future.
How often are reviews conducted?
Reviews are done:
- Annually, or
- Whenever SASSA suspects changes in your financial or personal circumstances.
What if I’m unsure of my income?
Declare all sources of income to the SASSA official. They’ll decide which ones are relevant.
Can someone else attend on my behalf?
Yes, if legally appointed as your Power of Attorney or Curator, they can attend—provided they bring the necessary supporting documents.
Do I have to pay?
No. All SASSA services, including grant reviews, are free.
How long does the review take?
It depends on how busy the office is and whether your documents are complete. Reviews typically take a few hours.
Do I need to wait to be called?
Yes—only those who receive a notification are required to attend. If your personal details have changed, you may also visit SASSA to update them.
How will I be notified?
SASSA notifies beneficiaries through:
- SMS
- Letters
- Home visits
- Public announcements
- Payment slip prompts
Do not ignore any review notice. It contains critical instructions.
What if I ignore the review?
If you fail to attend:
- Your grant may be suspended or terminated.
- You may need to reapply as a new applicant.
- If SASSA suspects fraud, your case may be referred to law enforcement.
Why are reviews important?
To keep your records up to date
To ensure only eligible people receive support
To prevent fraud and misuse of public funds
Final Advice
✔ Always respond to a SASSA review notice
✔ Bring all required documents
✔ Reviews are free—don’t pay anyone
✔ Keep copies of your paperwork
Contact SASSA
Toll-Free: 0800 60 10 11
Website: www.sassa.gov.za
Social Media: @OfficialSASSA
Hashtag: #SASSACARES
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