Why Your SASSA SRD Application May Be Declined: Key Reasons Explained

Many South Africans relying on the SASSA Social Relief of Distress (SRD) R370 grant are facing disappointment after receiving a “declined” status notification — often without a clear explanation. As applications for the grant continue, understanding the reasons behind these rejections is crucial for those in urgent need of financial support.

According to information sourced from SASSA Check Status, there are several key reasons why applications may be turned down:

• Means Test Failure: If SASSA detects income or financial activity in your bank account that exceeds the grant’s threshold, your application is automatically declined. This includes deposits from employers or government sources like NSFAS.
• Alternative Income Source Identified: Even small or irregular payments flagged in your account may be interpreted as alternative income, disqualifying you from SRD eligibility.
• Existing Grant or UIF Benefits: Applicants already receiving NSFAS, UIF, or another SASSA social grant (excluding child support) are not eligible for the SRD grant.
• Incorrect or Inconsistent Personal Information: Discrepancies in ID numbers, names, or citizenship status compared to Department of Home Affairs records may cause automatic rejection.
• Age Criteria Not Met: The SRD grant is only available to South Africans aged 18 to 59 who are not receiving other state financial support.
• Failed Identity Verification or Biometrics: In some cases, if biometric verification fails or there’s a mismatch in ID verification, the application will be declined.

While many applicants may feel frustrated, SASSA does provide an appeal process. Rejected applicants can submit a reconsideration request via the official SRD website, ensuring that updated or corrected information is included.

As misinformation spreads across social media, Pondoland Times encourages all SRD applicants to rely on verified sources and official channels to check their status and understand the requirements.

For Eastern Cape residents who believe they were declined unfairly, local community centres and ward offices often provide guidance in the appeals process. With high levels of unemployment and poverty, the SRD grant remains a vital lifeline — and clarity around its administration is more important than ever.