If your application for financial aid through the National Student Financial Aid Scheme (NSFAS) was unsuccessful, you are not out of options. NSFAS allows applicants to lodge an appeal within 30 days of receiving the notification of rejection. Following the correct process and submitting the required documents increases your chances of having your funding decision reconsidered.
Who Can Submit an Appeal
You can appeal if:
- Your NSFAS application was rejected.
- Your funding as a continuing student was withdrawn.
- You applied for NSFAS funding during the official application period.
Appeals will not be considered if:
- You are registered for a qualification NSFAS does not fund.
- You have exceeded the allowable years of funding under the N+ rule.
Step-by-Step Appeal Process
1. Log in to Your myNSFAS Account
Visit the official NSFAS website and log in at my.nsfas.org.za using your ID number and password.
2. Check Your Funding Status
Go to Track Funding Progress to see if your application status shows Unsuccessful or Rejected. If so, the Submit Appeal option should appear.
3. Start Your Appeal
Click on the Submit Appeal button and choose the reason for your appeal from the available list. The reason must match the rejection reason shown.
What You Need to Upload
When lodging an appeal, include:
- A brief, clear motivation letter explaining why NSFAS should reconsider.
- Certified supporting documents that correspond to your appeal reason, such as:
- Proof of change in household income (e.g., UIF letter, retrenchment letter)
- Medical reports or certificates
- Death certificate of a parent or guardian
- Correct academic records or evidence of circumstances affecting eligibility
All files must be clear, legible, and officially certified where necessary.
After Submission
Once your appeal is submitted:
- NSFAS will acknowledge receipt.
- Your documents and motivation will be reviewed.
- The appeal may be approved or rejected.
- You can check your appeal status under the Appeals tab in your portal.
Track Your Appeal Status
Regularly check your portal for updates such as:
- Under Review
- Awaiting Documents
- Approved
- Rejected
Important Deadlines and Tips
- Appeals must be submitted within 30 days of receiving your rejection decision. Late appeals are usually not accepted.
- Prepare documents in advance so you can act quickly.
- Be factual and concise in your motivation letter.
- Upload all correct and certified documents to support your case.
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