How to Reapply for the SASSA R370 SRD Grant in 2025: A Step-by-Step Guide

The South African Social Security Agency (SASSA) continues to provide the R370 Social Relief of Distress (SRD) grant to eligible individuals facing financial hardship. If your application was previously declined or if you need to update your information, reapplying is straightforward. Here’s how you can do it:

Eligibility Criteria

Before reapplying, ensure you meet the following requirements:

• Age: 18 to 59 years old.
• Residency: South African citizen, permanent resident, or refugee.
• Income: Monthly income below R624.
• Employment: Unemployed and not receiving other government assistance.

Reapplication Methods

1. Online via SASSA Website

• Visit srd.sassa.gov.za.
• Click on “Update your existing application for reapplication.”
• Enter your South African ID number and registered mobile number.
• Update your details as necessary and submit the application.

2. WhatsApp

• Save the SASSA WhatsApp number: 082 046 8553.
• Send a message to initiate the process.
• Follow the prompts to provide your ID and mobile number.
• Verify your details and submit your reapplication.

3. GovChat App

• Download the GovChat app from your device’s app store.
• Register and log in.
• Navigate to “SASSA Services” and select “SASSA Grants.”
• Complete and submit your application.

Important Dates

• Application Period: Reapplications are open throughout the year.
• Processing Time: Applications are typically processed within 30 to 90 days.
• Payment Dates: Payments are made monthly; specific dates can be checked on the SASSA website.

Common Reasons for Rejection

• Mismatch of personal details with Department of Home Affairs records.
• Receiving other social grants or financial aid (e.g., NSFAS).
• Bank account reflects income above the threshold.

If your application is declined, you have the right to appeal within 30 days via the SASSA Appeals Portal.

Need Assistance?

• Call Center: 0800 60 10 11
• Email: [email protected]
• WhatsApp: 082 046 8553(SASSA SRD Status, sandiegocolleges.org)

Stay informed and ensure your application is up to date to continue receiving the support you need.