NSFAS has issued a fresh warning to students and graduates about ongoing scam attempts targeting those who owe money or are making repayments. To help you stay safe, here’s what you need to know — and what to do if you suspect fraud.
1. Only Pay via Official Debt Collectors
NSFAS uses only six approved External Debt Collectors (EDCs):
- Khumalo Masondo
- Morkalio
- NICS
- Ncube
- Qlink
If anyone outside this list contacts you, it’s likely a scam.
2. Always Use the Official NSFAS Bank Account
The only approved account for EFT payments is:
- Account Name: NSFAS
- Bank: First National Bank (FNB)
- Branch Code: 210554
- Account Number: 500 600 28203
- Reference: Your South African ID Number
NSFAS is also listed as a predefined beneficiary at:
- Capitec
- ABSA
- FNB
- Standard Bank
3. Never Pay Into Any Other Bank Account
If you’re sent a different bank account number — even if it looks official — do not pay.
Always double-check details at the official NSFAS website.
4. Don’t Trust Random WhatsApp or Email Messages
Scammers often send messages pretending to be NSFAS. Don’t click links or share info unless it’s from:
@nsfas.org.zaemails- MyNSFAS portal
- NSFAS verified social media accounts
5. Verify Before You Pay
If someone calls or texts you about an outstanding NSFAS debt:
- Ask for their name and which debt collection agency they’re from
- Call NSFAS or check the agency’s name against the official list
6. Do Not Share Banking or ID Details With Unverified Sources
Scammers may ask for:
- Your bank PIN
- ID number
- NSFAS login details
Never give out this info — NSFAS and its debt collectors will never ask you for your login credentials.
7. Report Fraud Immediately
If you suspect fraud or get a suspicious message:
- Go to the NSFAS Fraud Reporting Page
- Click “Report Fraud Now”
- You can also contact NSFAS directly through their call centre or official email.
Final Tip
If you’re repaying your loan, consider salary deduction — your employer can make monthly payments on your behalf using an official NSFAS form.
Stay smart. Stay safe. Scammers are clever — but you’re smarter.
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