The trivial things small businesses do not pay attention to, are the key to their success. Promotion is fundamental to the success of a business, but then other small businesses do not convince customers to purchase their product when visiting the shop.
In many cases, persuasion always creates interest in the mindset of a customer, remember you spread the word about the product, share its benefits why you recommend the product, and what makes it different. When you visit big brands like Studio 88 you will find their employees following you, asking questions and persuading you to buy certain products and reveal new stock, which is promotion. Other business offer festival discounts once or twice a year, surely if small businesses can try this, they cannot make a loose.
Other promotion strategies do not require campaigns, sponsoring event but it is how you communicate with your customers. Do you inform them when you just added new products in the business? and attempt to convince them to purchase the products, if not you are losing it.
According to Phillip Kotler and Gray Armstrong, promotion is a strategy of advertising, public relations, personal selling, and direct marketing tools that companies utilize to persuade, communicate with customers, and build customer value.