If you’re a SASSA beneficiary and want your social grant paid into a different bank account, you can now request a change at your nearest SASSA office. This process is free of charge and applies to all grant types.
Who Qualifies to Change Payment Method
All SASSA grant beneficiaries, including those receiving older person’s grants, disability grants, child support grants, and the SRD grant, have the right to change where their grant is paid. This includes switching to any registered South African bank, such as Postbank.
What You Need to Change Your Payment Details
To request a change of payment method, you must:
- Bring your valid South African ID.
- Bring proof of account from your bank:
- A letter confirming your account if it’s new; or
- A 3-month bank statement if it’s an existing account.
Steps to Follow
Make sure to complete all steps below at least before the 19th of the month to ensure your new payment details are updated for the following month:
| Step | Action Required |
|---|---|
| 1 | Visit your nearest SASSA Local Office |
| 2 | Bring your ID and bank account proof |
| 3 | Complete and sign the consent form for SASSA to update your bank details |
After updating your payment details, remember to keep your bank card PIN and account information safe.
Key Points to Remember
- You may choose any bank, including Postbank
- SASSA services are free — never pay anyone to change your details
- Make your request before the 19th of the month
- Bring the correct documents to avoid delays
Official Sources
These guidelines are based on official updates from the South African Social Security Agency (SASSA). For assistance, you can contact SASSA via:
- Website: www.sassa.gov.za
- Toll-Free: 0800 60 10 11
- WhatsApp: 082 046 8553
- Email (Grants): GrantsEnquiries@sassa.gov.za
