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On the 1st of October 2025, the South African Social Security Agency (SASSA) announced that it has extended the termination of its Master Services Agreement (MSA) with Postbank by three months in South Africa. The extension was made to allow more time for discussions between the two entities, ensuring that millions of social grant beneficiaries will continue receiving their payments without disruption
What Happened
SASSA announced that the MSA termination has been delayed to allow the executive authority time to deliberate on unresolved issues with Postbank. The agency emphasised that this decision protects the interests of beneficiaries and ensures service delivery remains smooth.
What Beneficiaries Should Know
- No immediate changes: Grants will continue to be paid as usual.
- Three-month extension: The notice period has been extended to allow further talks.
- Commitment to service: SASSA has promised to prioritise the millions of people depending on grants.
FAQ
Q1: Will my grant be delayed because of this extension?
No. Payments will continue as scheduled without any delays.
Q2: Does this mean Postbank is no longer part of SASSA payments?
Not yet. The agreement termination has been extended by three months, so Postbank will still be involved for now.
Q3: Do I need to reapply for my grant?
No. If you are already a beneficiary, you don’t need to reapply.
Q4: Where can I get official updates?
You can visit SASSA.gov.za or follow the SASSA official channels.
Q5: Who can I contact for more information?
SASSA spokesperson Paseka Letsatsi is available at 082 883 9699 or PasekaL@sassa.gov.za.
Useful Links
- 🔗 SASSA Official Website
- 🔗 Pondoland Times – SASSA Hub
- 🔗 Pondoland Times – NSFAS Hub
- 🔗 Pondoland Times – UIF Hub
