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The Independent Commission for Human Rights (ICHR) has called for the immediate shutdown of Black Impala Restaurant in Gqeberha. This follows a rapid escalation in complaints from 20 to 140 in just 48 hours over alleged labour violations.
Complaints Surge in Two Days
On 20 October 2025, the ICHR issued a public statement detailing serious concerns raised by current and former employees. The complaints include:
- Unpaid wages
- Excessive working hours
- Labour exploitation
- Worker intimidation by management
These issues violate the Basic Conditions of Employment Act (No. 75 of 1997) and Section 23 of the Constitution, which protects the right to fair labour practices.
ICHR Responds with Legal Action
To address the crisis, the ICHR is taking immediate steps. It will:
- Approach the South African Liquor Board to suspend or revoke the restaurant’s licence, under the Eastern Cape Liquor Act (No. 10 of 2003)
- Request that SARS conduct a full tax compliance audit on Black Impala and its affiliates
“No business no matter how connected will be allowed to exploit the vulnerable for profit,” the ICHR stated.
The commission also expressed gratitude to the 140 individuals who submitted complaints especially Ms. Mandy Mgcinwa, one of the key whistleblowers. All identities remain protected.
In addition, ICHR’s legal team will collaborate with SAPS, SARS, the Department of Labour, and the Human Rights Commission to ensure accountability.
Public Outcry and Community Reactions
This case has sparked widespread outrage, especially among hospitality workers and rights organisations. Social media users are calling for a boycott of the restaurant, while unions and advocacy groups support the ICHR’s demands.
The commission believes its intervention could set a precedent for tackling workplace exploitation across the Eastern Cape.
“This is about protecting dignity, fairness, and the rule of law and we will not back down,” said an ICHR spokesperson.
