On the 18th September 2025, the Speaker of Council led an Outreach Programme across Wards 1, 2, and 3, creating a platform for residents to engage directly with Councillors, municipal officials, and sector departments. The initiative brought government services closer to rural communities while fostering dialogue and accountability.
WHAT HAPPENED
The programme, grounded in participatory democracy, offered residents the opportunity to raise pressing service delivery concerns and receive direct responses from leadership. Mobile “services on wheels” allowed communities to access government support without needing to travel far, addressing challenges within their own localities.
OFFICIAL RESPONSE
The Speaker emphasised that outreach sessions are vital in ensuring government remains connected to its citizens.
“Our responsibility is to bring government closer to the people, to listen, and to act. These engagements build trust, and they ensure that residents feel heard and supported in their daily struggles,” the Speaker said.
COMMUNITY IMPACT
Residents welcomed the initiative, noting that face-to-face engagement with officials improves trust and accountability. The presence of sector departments and mobile service delivery units reassured communities that government is actively working to address issues at the grassroots level.
FAQ
What is the purpose of the Outreach Programme?
It provides residents with a platform to raise service delivery concerns directly with Councillors, municipal officials, and government departments.
What services were available on the day?
Through “services on wheels,” communities accessed support such as documentation, basic municipal services, and sector department assistance.
Will there be future outreach sessions?
Yes. The Speaker’s office confirmed that outreach programmes will continue in other wards to ensure broad community participation and oversight.
