Dozens of frustrated readers have flooded the Pondoland Times website with questions about SASSA grants—ranging from payment schedules and biometric updates to misinformation and technical glitches.
Here’s what you need to know if you’re one of the millions depending on a SASSA grant in 2025.
Is it true I must update my info at SASSA?
Yes. If you received a message or saw official notices about updating your details, particularly for old age pensions, disability grants, or SRD R370 grants, it’s likely part of the biometric verification rollout that started in April 2025. Visit your nearest SASSA office or check online at srd.sassa.gov.za/sc19/status.
Why haven’t I received my R20 top-up?
According to SASSA’s April update, not all beneficiaries qualify for the R20 increase. It was only added to specific categories, such as older pensioners (over 75). If you believe you qualify but haven’t received it, contact SASSA directly via their toll-free line: 0800 60 10 11 or email grantenquiries@sassa.gov.za.
What are the latest SRD and grant payment dates?
SASSA payment dates vary by grant type. The SRD R370 grant is usually processed from the 25th of each month. Old Age, Disability, and Child Support Grants follow early in the month. Always confirm directly from SASSA’s channels and beware of fake posts promising “double payments.”
“This person is already registered”—what does that mean?
Many users like Elizabeth Mahlangu report getting stuck in the online registration system. If your ID is already in the system, it could mean your application was processed previously. Visit your local SASSA office for manual help if the online portal does not resolve it.
Are scams being circulated?
Yes. Readers like Loraine have flagged posts claiming massive payouts or urgent updates. SASSA confirmed many of these are fake news. Always check their official pages on Facebook, Twitter (@OfficialSASSA), or TikTok (@officialsassanews).
📍 Quick Links for Beneficiaries:
- Grant status check: srd.sassa.gov.za/sc19/status
- Toll-free help: 0800 60 10 11
- Email: grantenquiries@sassa.gov.za
- Socials: @OfficialSASSA
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