SRD R350 grant payments delayed due to technical glitch

South African Social Security Agency (SASSA) has confirmed the rollout of a Beneficiary Biometric Enrolment system along with updates on the Covid-19 SRD grant. At an information exhibition held in Ritchie, Frances Baard District, residents received guidance on how these changes will affect beneficiaries from September 2025.

What is the Beneficiary Biometric Enrolment System?

SASSA is introducing a biometric system to improve security and reduce fraud. Beneficiaries will now be required to verify their identity through fingerprints or facial recognition before receiving payments.

This system will be phased in, and beneficiaries are advised to keep their contact details up to date with SASSA to avoid delays.

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SASSA Payment Dates for September 2025

Grant TypePayment Date
Older Person’s Grant3 September 2025
Disability Grant4 September 2025
Children’s Grant5 September 2025
Covid-19 SRD GrantFrom 6 September 2025 (staggered)

Step-by-Step: How to Prepare for Biometric Enrolment

  1. Visit your nearest SASSA office when notified.
  2. Carry your original ID document.
  3. Provide updated contact information.
  4. Complete biometric verification (fingerprint/face scan).
  5. Keep proof of enrolment for future reference.

Frequently Asked Questions (FAQ)

Q1: Will I lose my grant if I don’t enrol biometrically?
A: No, but delays may occur if your details are not updated.

Q2: Is biometric enrolment compulsory for all grants?
A: Yes, it will apply across all SASSA grants.

Q3: Where can I check SRD grant status?
A: Visit srd.sassa.gov.za.

Q4: How do I contact SASSA for help?
A: Call the toll-free line at 0800 60 10 11 or visit sassa.gov.za.

Q5: Will biometrics replace the SASSA card?
A: No, the SASSA card remains valid; biometrics are an added layer of security.

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📰 At Pondoland Times, all articles are reported and verified by human journalists. Technology may support us, but people remain at the heart of our news.

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