Many South Africans relying on the SASSA R350 grant are encountering “Pending” status messages, causing uncertainty and financial strain. Here’s a comprehensive guide on how to check your application and get help quickly.
- How to Check Your R350 Payment Status
- Visit the SASSA SMS system
- Send R350 via SMS to 082 046 8553
- You’ll receive an SMS stating one of the following:
- Approved – Funds disbursed or being processed
- Pending – Still under review
- Declined – Application not successful
- Use the SASSA WhatsApp service
- WhatsApp 082 046 8553 and follow prompts to check your R350 status directly.
- Log into your account on SASSA’s official website
- Navigate to the SRD R350 application portal → “My SRD Status”.
- Why Your Status Might Still Show “Pending”
| Reason | Explanation |
| Backlog in System | High application volume may delay approvals |
| Missing Documents | You may need to update ID or bank info |
| Application under Review | Manual review due to discrepancies |
| Payment Cycle Timing | The grant is released in batches |
- What You Should Do Next
- Wait 5–7 business days after submission — system processing can lag.
- Update your details if SASSA requests more information.
- Re-check your status via SMS or portal to track changes.
- If still pending after ten days, escalate your case:
- 📞 Call the SASSA toll-free line: 0800 60 10 11
- 📧 Email: GrantEnquiries@sassa.gov.za
- Visit your nearest SASSA office with your ID and application reference.
- What to Do If Your Payment Is Approved But Not Received
- Bank account:
- Ensure your account can accept ZAR R350
- Check with your branch or mobile banking
- SASSA Pay Card:
- Visit the nearest SASSA payment point (e.g., PostBank, retailers)
- Cash Pick-up Option:
- Bring your ID and SMS confirmation to any SASSA-approved payout outlet
- When to Report a Problem
Reach out to SASSA if:
- Your status remains pending beyond 10 working days
- SASSA approved your grant, but no funds or payment location is visible
- You notice incorrect personal information on the portal
Final Takeaway
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Pending payment statuses are common—but most can be resolved through patience, updating details, or contacting SASSA resources. Don’t wait too long before escalating your case; support is available to help you access your grant.
📰 At Pondoland Times, all articles are reported and verified by human journalists. Technology may support us, but people remain at the heart of our news.
