SASSA grant payments approach, vulnerable recipients are being warned of a sophisticated ATM scam that left a local pensioner without her entire monthly grant.
Mrs. Jali, a senior citizen from the Pondoland area, became a victim of this scam earlier in May. While attempting to withdraw her money from a Capitec ATM, she was approached by two young men dressed in formal clothing who offered to “help” her with the machine.
“They looked official and respectful,” said a relative who spoke to Pondoland Times. “They told her they would assist with withdrawing the money, but what they really did was trick her into handing over her bank card and pin. They then swapped her card and disappeared.”
Minutes later, they used her real card at a different Capitec ATM — and withdrew her entire grant. By the time she realized what had happened, the fraudsters were gone.
Warning Signs to Watch For:
- Anyone approaching you at an ATM, especially in formal clothing, claiming to help
- Requests for your bank card, pin code, or ID number
- People offering to insert your card or “fix an error” on the machine
What to Do Instead:
- Never accept help from strangers at an ATM — even if they appear official.
- Shield your PIN when entering it — use your hand or body.
- Only ask bank staff or a trusted family member for help.
- If your card is taken or swapped, call your bank’s stop-card number immediately.
- Report incidents to your nearest SAPS or SASSA office.
Important Bank Numbers:
- Capitec Stop Card: 0860 10 20 43
- SASSA Toll-Free Line: 0800 60 10 11
These scams are becoming more common in rural towns like Bizana, Flagstaff, and Lusikisiki — and criminals often move from one ATM to another in a matter of minutes.
SASSA has repeatedly urged beneficiaries to stay alert, especially around payment dates when criminals are most active.
“We call on all community members and caregivers to help protect the elderly by educating them about these tactics,” said a SASSA official.
If you or someone you know has been scammed, contact your bank immediately and report the incident to the police.
For more updates on SASSA grants and safety tips, subscribe to our newsletter or download the Pondoland Times mobile app.
